RETURN POLICY

Return Policy

At Kuuks & Co., we take pride in providing high-quality wigs, hair extensions, and accessories. Please review our return policy carefully before making a purchase.

Custom Wigs All custom wigs are FINAL SALE and non-refundable. However, modifications will be made if Kuuks & Co. fails to achieve the agreed-upon look during the client consultation. Please note that colored hair inspiration pictures may vary slightly from the actual results, as hair colors can appear different under varying lighting conditions.

Ready-to-Ship Wigs Ready-to-ship wigs are eligible for a refund under the following conditions:

• The lace must remain uncut.

• The wig must be unworn.

• All tags must be attached.

• No hair products or styling tools should have been applied.

• The return must be initiated within 8 business days of receipt.

Bundles Bundles are eligible for a refund if they are:

• Unused.

• Returned with all tags still attached.

• Sent back within 8 business days of receipt.

Headbands Headbands can be returned within 30 calendar days for a full refund but must be:

• Unworn.

• Returned with tags still attached.

General Return Guidelines

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• Refunds will be issued to the original payment method once the return has been inspected and approved.

• Kuuks & Co. reserves the right to refuse returns that do not meet the outlined conditions.

For any questions or to initiate a return, please contact our customer service team at info@kuuksco.com or 469-343-4416.