FAQs

Why should I get a custom wig? 

The main benefit of choosing a custom wig as opposed to a ready to ship unit is that you can be sure that the custom wig will be the best for your specific head. Custom wigs don't require any glue or gel to stay on as they are tailor-made to you.

While cap size is great, the standard measurements may be a little wide or short for your head measurements, resulting in an ill-fitting wig that may require an elastic band or gluing down.

All custom wigs feature a consultation with our lead stylist, where measurements and desired look/outcome will be agreed upon prior to the wig being made. 

What Payment options do you accept?

At Kuuks & Co. we accept all global major credit cards, Apple Pay, PayPal, Shop pay (for installments), Klarna, after pay and Cash App Pay (for custom wig orders).  We accept pay-in-four options. 

What is your return policy?

All custom wigs are FINAL SALE and non-refundable, however, modifications will be made if kicks & Co. fails to achieve the agreed upon look during the client consultation. Please note that colored hair inspiration pictures may vary slightly from the actual results as hair colors look different in different lighting. 

Ready to ship wigs are refundable and must be sent with the lace uncut, wig unworn, tags attached  and with no hair products or styling tools applied to the wig within 8 business days of receipt. 

Bundles are refundable- unused and with tags still attached within 8 business days of receipt.